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  SPECIFICATION
COMMUNICATE CARE CURE: A GUIDE TO HEALTHCARE COMMUNICATIONS 2e
Author: ALEXANDER THOMAS
ISBN: 9789351293415
Year: 2016
Publisher: WOLTERS KLUWER HEALTH/LIPPINCOTT WILLIAMS & WILKINS (INDIA)
Category: COMMUNITY MEDICINE
Edition: 2
Format: Paperback
Language: English
Pages: 248
 ABOUT THE TITLE
This book addresses communication issues among the various stakeholders in a hospital- the patient, the patient&rsquos family, healthcare providers, healthcare administrators and support staff. It aims to increase awareness about the significance of communication in healthcare and will serve as a guide to effective and efficient communication that keeps in mind the interests of the most important stakeholder in healthcare-the patient.

Chapters and illustrations are contributed by physicians, nurses, pharmacist, administrators and communication experts.
Typical real-life scenarios that readers can easily identify with.

Author: Alexander Thomas
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 TABLE OF CONTENTS
1. First Impressions Matter
2. Verbal Communication Styles
3. Actions Speak Louder than Words
4. Listening with Undivided Attention
5. Bridging the Gap
6. The Art of Sensitivity
7. Tread with Care
8. "Sorry" Works
9. Passing the Torch
10. Knowing Where to Draw the Line
11. In the Spirit of "Please" and "Thank You"
12. Hospital Talk
13. You Are What You Write
14. Getting the Best Out of Your Colleagues
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